Privacy Policy

CGB Steilish Haircare & Cosmetics B.V. values your privacy and handles your personal data with care. In this privacy policy we explain what data we collect, why we collect it, and how we protect it. We process all personal data in accordance with the GDPR.

1. Who is responsible?

CGB Steilish Haircare & Cosmetics B.V.
Virulyweg 37D, 7602RG Almelo
The Netherlands
Email: info@steilishcare.nl

2. What data do we collect?

When you use our webshop or services, we may collect:

  • Name, address and residence details

  • Email address and phone number

  • Order and payment information

  • IP address and browser details (via cookies)

  • Newsletter subscription (if you consent)

3. Why do we process your data?

We process your personal data only for the following purposes:

  • Processing and delivering your orders

  • Payment handling

  • Customer service and returns

  • Sending newsletters (if you have consented)

  • Website improvement and marketing campaigns (Analytics, Meta Ads)

  • Compliance with legal obligations (tax, administration)

4. Legal basis

We process personal data on the following legal grounds:

  • Performance of a contract (order handling)

  • Consent (newsletter and cookies)

  • Legal obligation (administration)

  • Legitimate interest (analytics and marketing)

5. Sharing data with third parties

We only share your data with third parties when strictly necessary, such as:

  • Payment providers (e.g. Mollie, PayPal, Klarna)

  • Shipping partners (e.g. PostNL, DHL)

  • Email marketing software (e.g. Mailchimp/Klaviyo)

  • Analytics and advertising platforms (Google Analytics, Meta Ads)

We have data processing agreements in place with these parties to ensure your data is protected.

6. Retention period

  • Order and invoice data: 7 years (legal requirement).

  • Newsletter data: until you unsubscribe.

  • Cookies: according to the retention period set in your browser.

7. Cookies

We use cookies to ensure website functionality, collect analytics, and provide personalized ads. On your first visit we ask for your consent via our cookie banner. You can disable cookies at any time in your browser settings.

8. Security

We take appropriate technical and organizational measures to protect your data, including SSL encryption, restricted access and secure servers.

9. Your rights

You have the right to access, rectify, delete, restrict, transfer your data, and withdraw consent. Please send your request to info@steilishcare.nl. We will respond within 30 days.

10. Complaints

If you are not satisfied with how we handle your personal data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).